Index
Help
Help

Search in the Help
The answer to most of the Frequently asked questions can be found in Prizee's Help...

Please specify your question in the appropriate box below:
 

Are MaxPack codes or connection fees refundable?

According to the rules and on demand, we refund the cost involved for the purchase of one MaxPack per month.
The refunded amounts are applicable to one MaxPack per month and per home (same name, and address) on the only condition that the player resides in France. To be reimbursed, please write us a letter with a proof of the MaxPack’s payment (e.g. internet operator statement, photocopy of the detailed telephone bill).
If you have access to the site via a pro-minute connection, we refund 15 minutes.
To know about all the conditions relative to this, please refer to our rules (art.4 'Reimbursement of connection costs'.) All the documentary evidence is to be sent to the following address:

PRIZEE.COM
22, allée Alan Turing
63000 CLERMONT FERRAND
France


Back to the list of questions


You can't find the answer to your question in the Help? Please go to the Forum! Numerous players help each other there. Forum
Your question remains unanswered, you need a specific help? Please don't hesitate to contact for free the Prizee Customer Service.
Customer Service

Index